ERP-Connected B2B Ecommerce Customer Ordering Portals for New Zealand and Australian Businesses

Improve customer retention

• Make it easier for existing customers to keep buying from you.

• 360 Commerce gives B2B customers a faster, more convenient way to trade with your business, helping them find what they need, order when it suits them and manage more of their account online.

• The easier you are to deal with, the more value your customer portal adds to the relationship.

Bring ERP workflows online

• Your ERP already holds the pricing, stock, customer, order and account data your business relies on.
• 360 Commerce helps bring this data into the online customer experience, so your portal reflects the way your business actually trades rather than operating as a separate ecommerce website.
• This helps improve accuracy, reduce double handling and keep customers and internal teams working from the same information.

Reduce platform and implementation risk 

• Start with a proven B2B customer portal platform instead of building everything from scratch.

• 360 Commerce includes mature ecommerce, customer portal, workflow and ERP integration functionality that can be demonstrated before sale, then configured around your business requirements.

• This helps reduce delivery risk, avoid unnecessary custom development and give your business a stronger foundation from day one.

Support long-term digital growth

• Your customer portal should keep improving as your business, customers and internal processes change.
• 360 Commerce is continually enhanced with new features, modules and improvements that support better online ordering, customer self-service and operational efficiency.
• This helps extend the life of your digital investment and reduces the need to replace your website or customer portal every few years.