March 2025 Feature Release

New 360 Commerce Features Designed to Grow Your Business

We’ve added powerful new tools to the 360 Commerce platform - each one designed to make doing business easier, faster, and smarter for you and your customers.

Here’s how these innovations can help boost your efficiency, impress your clients, and drive more sales.

1. Personalised Customer Portals That Strengthen Relationships
   Give each of your customers their own branded portal, fully integrated with tailored product catalogs and contract pricing. Build loyalty and make repeat purchasing effortless by offering a customised experience that reflects your customers’ unique needs.
2. Smarter Purchasing Controls That Put Your Customers in Charge 
   Implement customer purchasing approval workflows, so orders can be held for supervisor sign-off before they’re processed. You’ll give your clients greater control over spending and ensure they stick to budget - something every procurement manager will appreciate.
3. Real-Time Customer Dashboards for Faster Decisions
   Your customers get instant insights with an enhanced dashboard, featuring a sleek new order-on-behalf interface and real-time balance updates. They’ll be able to order faster, track easier, and stay on top of their accounts - without picking up the phone saving you time.
4. Seamless ERP Integration for Precision Pricing
   We’ve partnered with Fusion 5’s new NetSuite special pricing module to deliver accurate, customer-specific pricing directly from your ERP. Plus, you can now manage and display facet filter data seamlessly. Say goodbye to pricing errors and hello to confidence at checkout.
5. Advanced Shipping Options That Make Deliveries Work for You
   Simplify complex logistics with our advanced shipping calculator, letting you set distinct free shipping thresholds for North and South Island addresses. You’ll offer more competitive delivery options and improve customer satisfaction across the board.

Plus, Even More Tools to Power Your Growth:

• Enhanced Search & Filters: Make it easy for customers to find what they need fast, with smarter facet filter ordering and visibility.
• Dynamic Menus & Pages: Automatically update subpage menus and titles - ideal for category and subcategory pages that grow as your product range expands.
• Detailed Product Specs: Pull data directly from your ERP to display full product spec tables - giving customers the info they need to buy with confidence.
• Custom Stock Labels: Show real-time stock indicators like ‘Low Stock’ or ‘Plenty Available’ per location to drive urgency and boost conversion rates.
• Flexible Tariff Pricing: Add regulatory fees or tariffs automatically, so your pricing stays transparent and accurate.
• Tailored Order Confirmations: Personalise order confirmation emails by customer group - whether they pay on account or by credit card.
• Upgraded Google Maps UI: Let customers find branches or pickup points more easily with improved map markers and clustering.

Ready to Take Your B2B Customer Experience to the Next Level?

These features aren’t just upgrades - they’re opportunities to win more customers, increase efficiency, and grow your bottom line.